________________________________________________________


Q. What type of events do we cater?

A.  Our eco-friendly catering service is geared towards wedding celebrations, corporate events and special occasions.


Q. What areas do we provide service to?

A.  We cater throughout the Bay Area, Peninsula, Silicon Valley & the Wine Country.

                       

Q. Do we recycle/compost?

A.  Our goal is to create zero waste events. We recycle & compost in our kitchen and at your event.

                       

Q. How long has Organic Chef Catering been in business?                       

  1. A.Organic Chef Catering was founded in 2005.


Q. How much experience do we have? 

  1. A.Organic Chef Catering has managed hundreds of events, receptions and dinner services. Our Executive Chef and Director of Operations have over 26 years combined industry experience at all levels of the hotel, restaurant and catering industry. 


Q. What is our minimum order amount ? 

A. There is a $1,000 food order minimum for full service events.  Drop off / box lunch service requires a minimum of 30 guests per event.

                       

Q. How much do we charge for delivery?

A.  Delivery rates can vary from city to city as well as the size and logistics of the delivery.

                       

Q. How much does it to cost to cater an event?

  1. A.Events vary greatly in price depending on the type of menu, service, number of guests and many other specific event conditions. Please review our budget planning details below.



MENU PLANNING

________________________________________________________


Q. What type of menus are available?

A. We offer seasonal menu options to complement each of our clients event, taste and budget. 


Q. What type of food do we specialize in? 

A. Organic California cuisine with Mediterranean, Latin and Asian influences. 


Q. Do we provide vegetarian and vegan options?

A.  Yes, we have a passion for creating delicious vegetarian cuisine for our clients.



WEDDING PLANNING

________________________________________________________


Organic Chef Catering offers an exclusive and limited number of wedding engagements each year.  Our unique line of high quality service products combined with our organic cuisine is a special combination geared towards creating exceptional wedding celebrations.


Q. Can you coordinate the china, glassware and linen rentals for our event?

A. Yes. We can coordinate all of the rental items needed to produce your event including tenting, ceremony chairs, lighting, etc. 


We carry a unique and diverse range of tableware products to complement our style of food; adding a naturally elegant décor to each event.  Some of our service products include Rosenthal dinnerware and Riedel glassware.  We carry many natural serving platters from acacia, bamboo, oak and olive wood.  


Q. Do we provide tastings? 

A. Our wedding package includes a personal tasting with the executive chef and the catering coordinator assigned to your reception.  


During the tasting the chef will prepare a selection of items from your menu.  The catering coordinator will also sit down with you to review linen swatches and discuss the layout for the wedding day.


Q. How do we setup a tasting appointment?

  1. A.Tasting appointments are $75 per couple. Appointments run for 1 to 1 ½ half hours and are treated the same as any other event that require a chef on site.  Payment for the tasting appointment is due in advance.  If you are satisfied with our services and decide you would like to book your event with OCC the tasting will be complementary and the fee will be credited towards your final bill.  Please contact a sales rep for more details.


Q. How much space is required for a sit down buffet?

A. 20 square feet per person.


Q. How much space is required for a stand up cocktail party?

A. 12 square feet per person.

        

              


COST PLANNING GUIDELINES

________________________________________________________

                               

Q. How do we plan a budget for our event? 

  1. A.Calculating a budget for your event is a critical first step to creating a successful event.  When choosing a venue remember to take into account the amenities that are included in the venue rental.  If a venue does not have the basic requirements (ex. tables, chairs, a working kitchen, etc.) then your rental costs will increase. 


PAYMENT OPTIONS and SECURITY DEPOSITS

________________________________________________________


Q. What are our payment options ?

A. We accept cash, business/personal check and all major credit cards.


Q. Do I need to submit a security deposit to guarantee my date? 

  1. A.Yes.  We require a 50% security deposit to guarantee your date. The security deposit is a credit towards your final balance. Final balances are due upon delivery unless you prefer to pay the total balance in advance.  Credit terms can be established for established clients.


Q. What is the service charge? 

  1. A.The service charge applies to the planning and coordinating the event, developing the menu, email communication, phone time, etc.  The service charge applies to parties of 8 or more and is not a gratuity.


Q. When do we need the guest count confirmed?

  1. A. The final guest count must be confirmed 2 weeks prior to the event date.


Q. When do we need the menu confirmed?

A.  The final menu selections must be confirmed 2 weeks to prior the event date.


Q. What is the cancellation policy?

  1. A.The reservation guarantees our services during the specified date and time of your event.  We are committed to your date and will turn away   business once your date is booked.  For this reason, cancellations made 90 days prior will receive 50% of the security deposit.  Security deposits are non-refundable and non-transferrable for events booked with less than 90 days notice.


Q. Do we accept gratuities?

A.  This is left to your discretion and overall satisfaction. Gratuities for service are graciously accepted by for a job well done.  


Q. What if there is breakage?

  1. A.Rental items are counted upon delivery and upon return from every event. Missing and/or damaged items will be added to the balance due unless  they are successfully recovered.  If an item we have provided for an event is broken due or has gone missing the client will be charged the fair market price for its replacement. 


Q. When is payment due?

  1. A.50% security deposit is due upon signing.  50% remaining balance is due on the date of the event.  A 5% late fee may be assessed if not the final payment is not received on the date of delivery.

 

faq

© 2009  Organic Chef Catering

specializing in green event serviceshttp://organicchefcatering.com